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What is my username and password?

When signing up for REI Wired, you will be prompted to enter your Username (email address) and Password. Please write both down as you will need them to unlock the full potential of REI Wired!


Having Problems Signing In?

If you forgot your login information, please send an email to Please follow these instructions!

Email to:
Email Subject: LOGIN REQUEST: Forgot Username/Password

On the body of the email, please include the following information:

Full Name
Email Address
Phone Number


I entered my Username and Password but still can’t access the website

Check the email address you are using. Is your CAPS LOCK key on? If you’re sure that you are entering the correct information, please contact us through email.


I logged in successfully but the videos are still incomplete.

Once you’re logged in to the REI Wired Private site, you should be able to watch the full videos and get access to all content. If you can’t do both, then you might be having browser issues or access problems.

For Browser Issues, try the following:


If you have other concerns, please let us know by sending your feedback to


Be Well!

Your REI Wired Support Team


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